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Win 7 HP.Optical Drive Not Being Detected.

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A new LowerFilters value containing Data PxHelp20 is listed in the Registry Editor window. If a drive name is shown with a disabled icon (the drive icon is marked with an arrow pointing down ), the drive has been disabled. If there is no CD/DVD drive listed in BIOS, the problem is probably hardware-related. After the computer has restarted, install Roxio Creator Basic v9 from the HP Application Recovery program: Click Start, All Programs, PC Help & Tools, and then Recovery Manager. http://gagc.net/dvd-drive/optical-drive-gone.php

NOTE: If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. How does HP install software and gather data? Be careful not to dislodge other cables. Save all open files and allow the computer to restart.

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If BIOS does not open using F10, restart the computer and press the F1 key instead. note: Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. Close the Registry Editor and restart the computer.

  • Make sure the Master or Slave jumper setting matches the correct Master or Slave cable connector or is set to Cable Select.
  • Figure : Example of CD/DVD drive listing in desktop BIOS version 7 or greater Press the Esc key to exit Device Configuration.
  • Figure : Uninstall or change a program Select Power2Go, and click Uninstall/Change from the menu bar.
  • If problems occur after using these steps, browse to the file and double-click it to restore the registry.
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  • Look for a CD/DVD drive entry in the Device Configuration sub-screen.
  • Figure : Replacing the side panel Turn on the computer.

note: If the CD/DVD writing software that you use was purchased separately, uninstall the software, restart, then use its installation discs to install the software, then restart again. If the drive is still missing after resetting power, continue to the next step. Press the Esc key again, press Enter, and then press Enter again to Ignore Changes and Exit. Hp Dvd Driver Download Reply to JohnLanka TeikJul 30, 2014, 5:18 PM JohnLanka said: I had the same problem before and DVD Drive Fixer worked for me.

First Try CD then DVD. Cd Drive Not Detected Windows 7 If the message "device is not ready" is shown or the screen fails to update after 30 seconds, the disc or the drive may be bad. Figure : Uninstall DVD/CD-ROM drive in Device Manager If a confirmation window opens, click OK or Yes. Go Here Figure : CyberLink Power2Go error message example Step 1: Reinstalling disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their

When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software. Hp Dvd Drivers For Windows 7 If the drive is not recognized, continue to the next step. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Unplug all non-essential external plug and play devices, especially cameras.

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If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol ), double-click the drive name to find more information. http://support.hp.com/us-en/document/c00817052 Without the DVD drive can I copy the vista installation dvd into a external hard drive? Dvd Drive Not Detected In Windows 10 Remove the side panel. Hp Dvd Drivers Windows 10 If not, continue to the next step.

Figure : Audio CD options in AutoPlay Click Save to keep the changes and close AutoPlay. this contact form Figure : Registry Editor: LowerFilters key If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. Select Boot Options, then press Enter. Figure : Uninstall or change a program Select Power2Go, and click Uninstall/Change from the menu bar. Hp Laptop Dvd Drive Not Reading Discs

If not, continue to the next step. If the CD/DVD drive is not original equipment and was recently added, make sure that the drive cable is installed correctly: Make sure that the ribbon cable from the drive connects CAUTION: This product contains components that can be damaged by electrostatic discharge (ESD). have a peek here Once you have installed the updates or if no updates were available, continue to the next step.

When Microsoft can do it in minuets on line for a cost just proves it. Hp Cd Rom Driver Download Uninstall CyberLink Power2Go from Programs and Features: In Windows, search for and open Programs and Features. Use these steps to see if the CD/DVD drive is recognized in Device Manager.

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Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. After the computer has restarted, install CyberLink Power2Go from the HP Application Recovery program: Click Start , All Programs , Recovery Manager , and then click Recovery Manager again. Remove the side panel. Hp Dvd Driver For Windows 7 Free Download If BIOS does not open using F10, repeat the process using the F1 key instead.

Figure : Scan for hardware changes When the installation finishes, the drive name should appear in Device Manager. Be careful not to dislodge other cables. For any other error, refer to the information that is provided with the error code. Check This Out note: If you have upgraded your computer to Windows7 and the drive was working before but is no longer working correctly in Windows7, you can save time by starting at Step

Use Clearing the upper and lower registry filters to remove associated control filters from the registry. Figure : System and Security section of Control Panel Under Hardware and Sound, click Configure a device. The computer exits the BIOS and starts into Windows. If the drive name still does not appear, replace the cable, the drive, or have the computer serviced.

The drive name should be removed from the list (and the DVD/CD-ROM drives category will also be removed if there is only one drive). For more information about testing for CD/DVD drive hardware failures, refer to the HP support document Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows 7). A copy of the registry has been saved for back-up purposes to the Documents folder. If the discs can be read in the other computer, continue using these steps to troubleshoot the drive.

Make sure you have selected this exact key name. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Country: United States Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading... Open CyberLink Power2Go and verify that a drive name appears as the destination selection.

Figure : Power cable and data cable Power cable Data cable Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their Scan for hardware changes again to attempt to detect the drive. Click File, click Export, type a filename that is easy for you to remember, and then click Save. If the drive is still missing after using the troubleshooter, continue to the next step.

With the 4D36E965-E325-11CE-BFC1-08002BE10318 key still selected, right-click any blank area of the right side of the registry editor window (the window pane listing all the values within the key). note: If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Click File, click Export, type a filename that is easy for you to remember, and then click Save.